AGENCY SERVICES

We provide Healthcare Professionals

including Healthcare Assistants, RGNs, RMNs and Support Workers

Mandatory Training

Registered Nurses and support workers receive mandatory training which includes training in Safeguarding of adults and children, infection control, COSHH, moving and handling, emergency first aid awareness, basic food safety awareness, mental capacity and DoLs, understanding dignity, consent and respect.

All our candidates have  - An Enhanced DBS check, Written references from last two employers, A full employment history check (with all gaps explained), Work permit status confirmed, Verified Qualifications and Training Certificate.

Catering Staff

We have cooks, assistant cooks, kitchen assistants and housekeepers. Our kitchen staff all have an enhanced DBS check and CIEH level 2 in Food Hygiene. They have a strong understanding of good nutritional care for vulnerable adults and children.



Our cooks are experienced in preparing meals for up to 70 residents: they are able to provide a selection of two or three main choices and can cater for specific dietary requirements, such as low fat, low sugar, fortification and pureed meals.


Our assistant cooks and kitchen assistants are trained in supporting the kitchen team as necessary, within care homes. They are extremely aware of the additional care required during service, in order to meet the individual needs of service users.

Housekeeping

Housekeepers can be supplied to the care environment or to individuals in their own home.


Our housekeeping team all undertake DBS and provide two positive references. The housekeeping team attend regular training in health and safety, infection control, COSHH, moving and handling (of equipment) and safeguarding of vulnerable adults and children.


Individual housekeeping provision (i.e. in one’s own home) is subject to spot checks by the quality assurance team.



Temporary and permanent Industrial contracts are undertaken.


  • Short Notice Cover

    Portraits of people from around the globe
    Button

    • Agency

    For Our Agency Workers

    Please use the button below to download your Agency Time Sheet template in PDF, which you can print, fill in and send to us.

    AGENCY STAFF TIME SHEET

    FAQs

    • How do I contact you?

      Call any of our branches.  If your request is for block bookings, please email us and we will respond with staff names within 48 hours. 

    • Can you provide staff to support shifts in Care Homes?

      We have staff available to support a variety of day and night shifts in Care Homes. 


    • Do you recruit permanent staff for Care Homes?

      Yes, we do. Tell us your requirements and we will send you some Curriculum Vitae.


    • What sort of staff do you supply?

      Mainly Registered Nurses and Health Care Assistants.  We have a small number of chefs and cleaners available.

    • How will we be sure staff are booked to cover the shift?

      We will email a booking confirmation to you and the Agency Worker.  During the weekend, if you book emergency cover, we will phone to confirm and follow up by email on the next working day.  


    • What is your recruitment process for Agency Workers?

      Interviews, 2 written and 2 verbal references, current training and DBS check.  HCAs have completed the Care Certificate and Registered Nurse pins are checked.  


    • How will I know the recruitment process has been carried out thoroughly?

      You will have a Worker Profile attached to your confirmation email.  The profile contains the individual’s photo, full name, training, DBS status and when the Registered Nurse PIN was last checked.   

    • Do you check up on your staff whilst they are working in the Care Home Environment?

      We carry out spot checks and Good Governance audits.


    • How will I know the recruitment process has been carried out thoroughly?

      You will have a Worker Profile attached to your confirmation email.  The profile contains the individual’s photo, full name, training, DBS status and when the Registered Nurse PIN was last checked.   

    • What is your shift cancellation policy?

      We require 24 hours notice prior to commencement of the shift. 


    • Do you provide a uniform to your staff?

      All Agency Workers are provided with Christchurch Care uniforms and Lanyards for their photographic identification badges.


    • Are the Agency Workers entitled to breaks and meals?

      The Agency Workers must have all the entitlements you give your own directly employed staff, in line with the Agency Worker Regulations.


    • Can I request staff by name?

      Yes, you can, we will contact them and let you know their availability.


    • Can I book staff for further shifts whilst they are on duty in my Care Home?

      You can ask the member of staff if they are free, but the booking must made directly with Christchurch Care.


    • Can I request a male or female worker?

      Yes, you can specify your preference for male or female carers at the time of booking.


    • Do you check up on your staff whilst they are working in the Care Home Environment?

      We carry out spot checks and Good Governance audits.


    Get In Touch

    Call us on +441202496516 or fill in the form below and one of the team will be in touch.

    Contact Us

    Share by: